Shipping & Ordering Policies
Ways to place an order:
Phone • 1-844-592-1997
Mail • 2753 Roost Ln. Guthrie Center Iowa 50115
Shipping rates for orders:
Up to $29.99 • $8.95 shipping
$30.00 to $99.99 • $10.95 shipping
$100.00 to $249.99 • $16.95 shipping
$250.00 and up • $24.95 shipping
We accept Visa, MasterCard, Discover, and American Express. We also accept checks and money orders, which may be held for clearance. We do not accept CODs.
We ship USPS, UPS, Fedex, and Spee-Dee.
Spee-Dee only delivers to Iowa, Minnesota, Wisconsin, Illinois, North and South Dakota, Nebraska, and parts of Missouri. Often, shipping Spee-Dee allows packages to arrive within 2-3 days. PLEASE NOTE: Shipping times are estimated by both us and by any shipping company we use. UPS doesn’t include the day a package ships out as a transit day and none of the shipping companies we use move packages on weekends or holidays.
The month of December is a busy month for shipping companies.
The weeks surrounding Christmas and the New Year are often very slow when it comes to shipping times, even if packages are marked and paid for overnight shipping. Even if you call of the 23rd of December, pay for overnight shipping and we send the package out that evening, you still run the risk of not getting your package until after Christmas. The days surrounding those holidays are often deadlocked due to workers on holiday. Please be aware of and patient with longer shipping times during such holidays. Once it leaves our doors, we are powerless to speed up delivery.
Be aware that some items, such as urine, may freeze if left out in sub-freezing temperatures or if left in a shipping vehicle/warehouse over the holidays. Plan your order dates accordingly and be present at the time of delivery if possible to reduce the risk of frozen products.
Shipping insurance can be purchased through us if desired. Some customers prefer this as they live far off the beaten path and packages can be subject to damage if not handled well by the shipping company. Contact us if you wish to purchase insurance.
Please contact us at 844-592-1997 before returning a product.
All items must be unused and in their original packaging. Returns must be made within 30 days of purchase date. Please notify us right away if there is damage upon arrival. Refunds or product reshipment can be issued if the product ordered is damaged upon arrival. Proof must be submitted before refund is issued.
No returns on custom orders, reference materials, urine, lures, and baits. We will not refund trap tags or brass dog tags that have errors on them if the information was submitted incorrectly by the customer. We will give a discount for returned tags that contain errors as we recycle the copper.
Terms & Conditions:
We are not responsible for typographical errors and are not required to honor such errors.
We are not responsible if you purchase items that are not legal in your state. Is it your responsibility to know your state’s regulations.
We are not responsible for any injuries that occur from the use or misuse of products purchased from us.
We are not responsible for trap jaw measurements advertised. These measurements are given to us by the trap manufacturing companies. We do not change such measurements.